Privacy Policy

The BLU Resource Center cares deeply about privacy and the safety of the young people and families we serve. Because our platform handles information relating to children, we design our privacy and security practices conservatively.

What We Collect

We collect only the information needed to run our programs and communicate with families, including:

• Parent/guardian name, email address, and phone number
• Child name, grade, date of birth, and enrollment details
• Authorized emergency contacts and pickup information
• Program enrollment and attendance records
• Private messages sent between families and our administrators

Why We Collect It

We collect this information to provide safe, supervised care, to communicate important announcements and schedule updates, to manage enrollment and attendance, and to respond to family questions.

How It Is Used

Information is used only by authorized BLU staff and administrators for the purposes described above. We do not sell personal information.

Who Can Access It

Access is role-based and limited. Parents see only information related to their own family. Administrators see information according to their assigned permissions. Other families never see your information. Private messages are visible only to the people in that conversation.

How Accounts Are Secured

Passwords are hashed. Access is authenticated and authorized with role-based controls. Sensitive records are protected, and important administrative actions are logged.

How Notifications Work

We send program announcements, reminders, and urgent notices through the portal, and — where you've opted in — via push or email. We do not send SMS without your consent and appropriate configuration.

How Messages Are Handled

Messages between families and our administrators are private and access-controlled. They are used to coordinate care and communication and are never shared with other families.

Contact BLU

The BLU Resource Center · 505 Wall Street · Sanford, NC 27330 · (919) 601-5568